Privacy Policy

Castillo Marketplace LLC ("we," "our," or "us") operates the Scriptly AI platform at tryscriptly.com. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, company name, and password when you create an account.
• Payment Information: Billing address and payment card details (processed securely by our payment provider; we do not store full card numbers).
• Content Data: Prompts you enter, AI-generated outputs, brand voice training samples, and any content you create or upload.
• Usage Data: Log data, device information, browser type, IP address, and pages visited.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Scriptly AI service
• Process payments and send billing notifications
• Improve our AI models and content generation quality
• Send account-related notifications and optional product updates
• Prevent fraud and ensure platform security

3. Data Sharing

We do not sell your personal information. We share data only with trusted service providers necessary to operate our platform (payment processing, cloud hosting, email delivery). We may disclose information if required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures including AES-256 encryption, TLS 1.3 transmission security, and regular security audits. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Export your content data at any time
• Opt out of marketing communications
• Request deletion of your account and associated data

To exercise these rights, contact us at support@tryscriptly.com.

6. Children's Privacy

Scriptly AI is not intended for users under 13 years of age. We do not knowingly collect information from children. If you believe we have collected data from a child, contact us immediately.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on our website. Continued use of the service after changes constitutes acceptance.

8. Contact Us

Castillo Marketplace LLC
18468 W Montrosa Street, GOODYEAR, AZ 85395
Email: support@tryscriptly.com
Phone: (760) 330-2559